How an E-commerce Aggregator Cut Logistics Costs by 28% with Shiplystic

The Challenge

• High logistics costs eating into aggregator margins
• Sellers manually choosing couriers and booking shipments
• Inconsistent delivery timelines impacting platform credibility
• Lack of consolidated tracking for customers
• Poor seller retention due to logistics inefficiencies

Objectives

• Centralize courier selection and bookings for all sellers
• Reduce shipping costs through volume-based optimization
• Improve delivery timelines and SLA compliance
• Provide customers with a single-window tracking experience
• Increase seller satisfaction and platform stickiness

Shiplystic Solution

• Unified Courier Aggregation: Integrated 10+ courier partners with auto-allocation based on pricing, SLA, and pincode performance
• Seller Portal Integration: Embedded Shiplystic inside ShopHub’s seller dashboard for booking, label printing, and tracking
• Customer-Facing Tracking: Branded tracking pages for consistent visibility across couriers
• Smart Cost Optimization: AI-powered rate engine selecting the most cost-effective reliable courier
• Analytics for Sellers & Admin: Seller dashboards for orders, RTO, SLA metrics and admin dashboards for courier and cost analytics

Results Delivered

Client Testimonial

“Shiplystic gave us the missing backbone. Our sellers now trust us because logistics is smooth, transparent, and cost-effective. Customers see us as reliable, and our retention has significantly improved. It’s been transformative.”
— Ankit Shah, Founder, ShopHub Aggregators

Key Takeaways

• For aggregators, logistics is as critical as seller onboarding
• Centralized courier optimization reduces costs and increases seller loyalty
• Customer trust grows with a seamless, branded post-purchase experience