Last Updated: April 09, 2026

1. Scope of Services

• Shiplystic Private Limited operates as a logistics aggregator platform, connecting users with multiple courier partners.
• We do not directly transport goods; instead, we facilitate bookings and provide access to partner courier services.
• Responsibility for pickup, transit, and delivery lies with the respective courier partner chosen by the user.

2. Delivery Timelines

• Delivery timelines displayed on the platform are estimates provided by courier partners.
• Actual delivery times may vary depending on service type, destination, and courier partner capacity.
• Users will receive tracking updates through Shiplystic’s platform, reflecting the courier partner’s progress.

3. Delays & Exceptions

Shiplystic is not liable for delays caused by factors beyond our control, including but not limited to:

• Natural events (weather conditions, floods, earthquakes).
• Industrial actions (strikes, labor disputes).
• Regulatory checks (customs clearance, government restrictions).
• Operational challenges faced by courier partners.

4. Service Limitations

• Certain destinations may have restricted service availability due to courier partner limitations.
• Shiplystic reserves the right to decline bookings for prohibited or restricted items as per courier partner and legal guidelines.

5. User Responsibilities

• Users must ensure accurate address, contact details, and shipment information at the time of booking.
• Any incorrect or incomplete information may result in delays or non-delivery, for which Shiplystic is not responsible.

6. Liability Disclaimer

• Shiplystic’s role is limited to aggregation and facilitation.
• We are not responsible for loss, damage, or delay once the shipment is handed over to the courier partner.
• Claims for damages or disputes must be raised directly with the courier partner, though Shiplystic will assist in coordination where possible.

7. Tracking & Updates

• Users can track shipments via Shiplystic’s platform using the provided tracking ID.
• Updates are synchronized with courier partner systems and may vary in frequency.

8. Governing Law

This Shipping & Delivery Policy is governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Pune, Maharashtra.