Real-Time Analytics

Shipping Performance,
in One View

Courier performance, RTO patterns, COD reconciliation status, delivery timelines, and cost trends — all in one place, automatically. No more manually building reports from scattered courier portals.

Shiplystic Analytics Console
Live Sync
Shiplystic Analytics Dashboard

What It Does

Clock Dial Showcase — Auto-rotating features around the platform core.

Analytics Engine
Courier Performance
Cost Analytics
RTO & NDR Trends
COD Summary
Custom Exports

Courier Performance Comparison

Delivery success rate, average delivery time, and RTO rate broken down by courier partner — so you can see which partners are actually performing versus which ones only look competitive on paper.

SLA & Success Rates

Shipping Cost & Freight Spend Analytics

Cost trends by zone, courier, and shipment type — surfacing where spend is concentrated and where rate comparison is saving (or could save) money across your shipment mix.

Zone Spend Optimization

RTO and NDR Trend Reporting

Track return rates and delivery exceptions over time, by region, courier, or product category — identifying where intervention is needed before it compounds into a margin problem.

Exception Intervention

COD Remittance & Reconciliation Summary

Remittance status and discrepancy trends sit alongside the detailed COD Management view — so your finance team has both the summary and the drill-down in one place.

Finance Remittance Log

Custom Date Segmenting & Exportable Reports

Slice performance data by time period, warehouse, courier, or channel to answer specific operational questions and pull data out for board decks or finance reviews.

CSV / PDF Export

Why It Matters

Decisions about which couriers to prioritize, where RTO rate needs attention, or whether shipping costs are trending in the right direction all depend on having reliable, current data.

Building that manually from multiple courier portals is slow enough that most businesses only do it occasionally — if at all. Analytics Dashboards make that data available continuously, so decisions are based on what's actually happening, not a quarterly spreadsheet exercise.

When performance data is visible continuously, you can catch a deteriorating courier before it affects your NPS, catch an RTO spike before it destroys a month's margin, and catch a cost creep before it's normalized into your unit economics.

Without Analytics Dashboards vs. With
  • Courier performance only reviewed when something breaks — by then, customer complaints are already in.
  • Delivery rate and RTO trends visible week-over-week — catch issues before they compound.
  • Shipping cost creep unnoticed until finance does a quarterly audit.
  • Cost trends by zone and courier visible in real time — act on them while it still matters.
  • COD reconciliation requires manual cross-referencing of multiple courier remittance statements.
  • COD status and discrepancy trends in one view, alongside full remittance detail.

How It Works

Data flows in automatically — you just filter, read, and act.

Data Streams In Automatically

Every shipment event, courier interaction, COD collection, and NDR case across the platform feeds into your analytics view — no manual data entry or report scheduling required.

Dashboards Update in Real Time

Performance data reflects current operations without manual refresh — so what you see when you open the dashboard is actually what's happening now, not last week's export.

Filter to Answer Specific Questions

Slice data by date range, courier, warehouse, or sales channel to answer specific operational or strategic questions — without being limited to predefined report templates.

Export When You Need It Elsewhere

Pull data into your preferred format for board reporting, finance review, or external analysis — so analytics aren't locked inside the platform when stakeholders need them.

All Your Data. One Place.

Courier portals, COD statements, NDR logs, and zone cost data — all consolidated automatically so you never build a shipping report from scratch again.

Delivery Rate RTO Trends COD Status Cost by Zone

Who This Is For

Built for every stakeholder who needs to understand what's happening across your logistics operation.

Operations Teams

Identify underperforming couriers or regions quickly — before service failures reach your customers or your returns rate spikes.

Finance Teams

Track shipping cost trends and COD reconciliation together — so cost analysis and payout tracking aren't split across different tools.

Founders & Leadership

Get a real-time view of logistics performance without waiting on manually compiled reports — always know where your operation stands.

Enterprise & 3PLs

Manage performance across multiple brands, warehouses, or business units — with the filtering granularity to separate each one cleanly.

Frequently Asked Questions

How the dashboards work, what's available today, and how your data gets there.

How current is the data shown in the dashboards — real time, or updated periodically?

Dashboards update continuously as shipment events, courier confirmations, COD collections, and NDR cases come in across the platform. For the most current data refresh frequency for your specific account and use case, reach out to our team directly — they can confirm the exact update cadence.

Can I create custom reports, or only use the pre-built dashboard views?

Custom date-range and segment filtering is built into the dashboards, letting you slice data by time period, courier, warehouse, or channel to answer specific operational questions. For details on whether fully custom report builders are available in your plan, our team can walk you through what's available.

Can I export analytics data for use outside the platform?

Yes — reports can be exported for board decks, finance reviews, or further analysis outside the platform. Contact our team to confirm which export formats are supported for your account type and specific reporting needs.

Are COD analytics separate from shipment delivery analytics, or in the same view?

COD reconciliation summary and remittance status sit alongside the broader shipping performance view — including delivery rates, RTO trends, and cost analytics — so your finance team and operations team are looking at the same data source, not separate disconnected reports.

Can I filter analytics by individual courier partner to compare performance?

Yes — courier performance comparison is a core feature of the analytics view. You can see delivery success rate, average delivery time, and RTO rate broken down by courier partner, so prioritization decisions are based on data rather than assumption.

Make shipping decisions based on real performance data,
not guesswork.

See what Shiplystic's Analytics Dashboards look like with your own shipment data — book a demo or talk to our team.